CAN I CANCEL MY BOOKING?
You can cancel your booking free of charge, we hope you re book with us when you are available again.
WHAT IS THE LANGUAGE?
The escape game is international! Most of the puzzles and codes can be solved without using any language.
CAN WE GET HELP?
The best way to get out of the room in time is to communicate well with your teammates, and to work as quickly as you can. If you get stuck, the game masters will give the appropriate help, as they are monitoring the game through cameras in each room.
IS IT A SCARY GAME?
Our Poltergeist room has some jump scares that some might find frightening our other rooms are not designed to be scary. Each room is setup so participants can leave at any time, in case you need to step out.
CAN WE CHEAT?
Yes you can, but then what is the point of playing? We have done a lot of work to make the escape game fun for everyone, and by cheating, you simply ruin the game for the rest of your team. So, if you want to cheat, stay at home!
WHAT TIME SHOULD WE ARRIVE?
You should arrive 10-15 minutes before your game, there is no need to be earlier. This gives you time for a visit to the bathroom and to lock your stuff away in the lockers. If you are late, that time will be deducted from your 45 minutes, so please be on time. If not, give us a call.
IF YOU ARE INTOXICATED OR UNDER THE INFLUENCE OF DRUGS, YOU WILL BE REFUSED ENTRY TO THE FACILITIES!